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- Privacy Policy -

Lueur Naturelle LLC protects your privacy. This policy states what we do to achieve that goal.  

This policy applies to the information you share with us on or through our website.

By using or accessing our Site, you agree to this policy.  Whenever you submit information via this Site, you consent to the collection, use and disclosure of such information in accordance with this policy.  This policy may change from time to time and your continued use of the Site is deemed to be acceptance of all such changes, so please check periodically for updates.  All matters pertaining to this Site are governed and interpreted under the laws of the State of North Carolina, United States.

Our Site is not intended for minors.  No one under the age of majority in their jurisdiction of residence may provide any personal information on the Site.

Information We Collect About You

We collect several types of information from and about users of our Website, including:

Personally identifiable information you provide to us.

Non-personally identifiable information which is collected automatically as you navigate through the site, including usage details, IP addresses, cookies and web beacons.

We do not collect personally-identifiable information unless you provide it to us.

If provided, we may collect and use the following personally-identifiable information:

Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site or when posting material or subscribing to electronic newsletters or email notifications. This information may include your contact information (name, email address, mailing address and telephone number), age group, date of birth, gender, product concerns and the brand and products you use.

Information you provide to us when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.

Records and copies of your correspondence (including mail and e-mail), if you contact us.

Your responses to surveys that we might ask you to complete for research purposes, although you do not have to respond to them.

Other information that you may submit to us.

If you prefer that we not collect any personally-identifiable information from you, please do not provide us with any such information.

Non-Personally-Identifiable Information

Usage Details and IP Addresses. As you navigate through the website, we may also passively or automatically collect details of your visits to our Site, including, but not limited to, traffic data, location data, logs and other communication data, whether this is required for our own purposes or otherwise, and the resources that you access, as well as information about your computer and internet connection, including your IP address, unique identifier used by a mobile device, operating system and browser type. This is statistical information only that does not identify the individual and will be used solely for system administration. 

Cookies. For the same reason, we may obtain information about your internet usage by using cookies.  A cookie is a small file stored on the hard drive of your computer.  Use of cookies help us to improve our Site and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Site according to your individual interests.

Speed up your searches.

Recognize you when you return to our Site.

You may refuse to accept cookies by activating the appropriate setting on your browser.  However, if you select this setting you may be unable to access certain parts of our Site.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Web Beacons. Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).  Web beacons are not used to access your personal information and are only used to compile aggregated statistics concerning use of the Site.

User Contributions

See our Terms of Use.

Uses Made of the Information

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

To present and improve our Site and its contents.

To register you for an account at our Website, and manage and maintain your account on the Website.

To provide you with information, products or services that you request from us.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

To notify you about changes to our service.

To allow you to participate in interactive features of our Website, such as posting comments and videos.

To improve our product offerings and our research, marketing and promotional efforts.

To analyze the use our Site.

To comply with court orders, applicable laws and industry standards.

To enforce this privacy policy and otherwise manage our business.

To verify your identity.

To process your orders, including shipping instructions and credit card transactions.

To posting content you have submitted to our Site or to our social media pages. Information shared to Facebook or other social media will be connected with the Facebook or other social media account you log in with. The use of such information and any information it collects from your use of or on its service is governed on the social media is governed by their privacy policies; our use of information is governed by this policy. See Terms of Use

Disclosure of Your Information

We will not disclose personal information that you provide to us via this Site to third parties for commercial purposes, with the follow exceptions: 

If another entity acquires us or our assets, information about you that we have collected may be disclosed to the acquiring entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

We may also disclose your personal information to third parties to comply with any court orders or other legal obligations, enforce or apply our terms of use and other agreements.

We may disclose your information to protect our rights and property, including for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information:

Promotional Offers from the Company: If you do not wish to have your e-mail address used for promotional purposes by the Company, you can opt-out by checking the relevant box located on the form on which we collect your data (your account registration form).  You can also always opt-out of receiving e-mail information from us other than the e-mail informing you of the completion of user registration, correction of user data, or change of password by sending us an e-mail at stating your request.  If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.  Please note that this opt out does not apply to information provided by or to us in connection with a product purchase, product service experience or other transactions.

You should review this policy carefully. If you do not agree with our practices, you can choose not to use the Site.  Remember, by using any part of the Website, you accept and agree to our privacy practices. 

Accessing and Correcting Your Personal Information

You may also send us an e-mail at to request access to, correct or delete any personal information that you have provided to us.  You may also write us at:

Lueur Naturelle LLC

450 Shady Lane

Wilkesboro, NC  28697

We cannot delete your personal information except by also deleting your user account.


Lueur Naturelle LLC maintains reasonable safeguards to protect personal information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. We use encrypted https connections for purchase transactions. However, no electronic data transmission or storage of information is 100% secure and therefore cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us.


Under California law, websites are required to disclose how they respond to web browser “do not track” signals. Lueur Naturelle LLC does not currently take actions to respond to Do Not Track signals as a uniform standard for such response has not yet been established.

California law requires websites to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our Sites such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from our Sites unless you directly provide it to us and we provide it to them with your consent.

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